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Case Studies

Featured Case Study

Albuquerque Water Utility Eases the Pressure on System Performance with Xylem Technology

It’s been a long, hot day in the desert. Sun beating down. Cracked earth underfoot. After a full day outside, a long, cool shower is in order. Walk in the door. Turn on the faucet. Instead of a cold burst of refreshment, out comes a measly dribble. The plan changes. A much-needed cool down is replaced by a heated call to the local water provider. The largest water utility in New Mexico is on a mission to ensure this kind of water service interruption doesn’t happen. They’re leading the way in continuous improvement by transitioning to smart digital solutions. “The goal is

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Albuquerque Water Utility Eases the Pressure on System Performance with Xylem Technology

It’s been a long, hot day in the desert. Sun beating down. Cracked earth underfoot. After a full day outside, a long, cool shower is in order. Walk in the door. Turn on the faucet. Instead of a cold burst of refreshment, out comes a measly dribble. The plan changes. A much-needed cool down is […]

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Resilient West Kentucky Cooperative Navigates Tornado Aftermath with Xylem Technology

After a deadly tornado ripped through Western Kentucky just before the December 2021 holiday season, survivors described the destruction as beyond the scope of imagination. Homes and businesses leveled, vehicles mangled, transmission and distribution lines downed. Once the threat had passed, line personnel from West Kentucky Rural Electric Cooperative rushed into service. “It was the […]

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Jacksonville, Texas Tackles Weather Emergency, Improves Customer Service with Xylem Technology

Snow and ice. Millions without power and water. Infrastructure damage. It was no ordinary February across the state of Texas. Severe and uncommon winter weather conditions led to a state of emergency. Frigid temperatures caused pipes to burst, disrupting the water supply for about half of the state’s population. Fortunately, the City of Jacksonville, Texas […]

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Walla Walla, Washington Extends Water Loss Control Efforts with Xylem

Walla Walla, Washington, named by Native Americans in the nearby Columbia River region for its “many waters,” provides fertile ground for agricultural development. “Agriculture has always been a major contributor to our economy, culminating more recently with the growth of the Washington State wine industry,” said City of Walla Walla Water Distribution Supervisor Adrian Sutor. […]

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Alliant Energy Weathers the Storm with Xylem

When an energy utility serves nearly one million customers across a large Midwest service territory, they need to prepare for whatever Mother Nature has in store. From winter storms and intense summer heatwaves to tornadoes and floods, there’s no shortage of possibilities for severe weather events to leave their customers in the dark. Alliant Energy faced […]

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Big Sky, Montana Water District Enhances Operations with Xylem

Big Sky, Montana attracts skiers, mountain bikers and nature lovers to the Rocky Mountains. The gateway community to Yellowstone National Park has become a hot spot for seasonal residents and visitors who come from all over the country for breathtaking views and an abundance of outdoor recreation. “As the community water utility, we’re probably the […]

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Georgia City Reaches Beyond Metering with Xylem

Whether attending a wedding or simply taking a stroll, visitors to the Atlanta Botanical Garden in Gainesville, Georgia are likely to marvel at the lush, colorful plant life. Thanks to the city’s water department, they can rest assured the beautiful plants will never lack water. “Our customers look to us to provide the highest level […]

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Sensus Technology Helps California Utility Improve Efficiency Through the Pandemic and Beyond

Cyclical water shortages are a challenge that Eastern Municipal Water District (EMWD) takes seriously. As California’s sixth-largest retail water agency, they embrace the opportunity to balance water use efficiency with meeting the needs of a diverse and growing customer base. Located in western Riverside County, California, EMWD provides water and wastewater services to nearly one […]

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North Carolina Electric Co-op Modernizes Grid Infrastructure with Sensus

North Carolina has a proud history of innovation and advancement dating back to the Wright brothers and their historic first flight near Kitty Hawk in 1903. This culture of innovation also lives in the electric cooperatives that deliver power to North Carolina’s rural communities. Electric cooperative EnergyUnited, for example, continues to find new opportunities for […]

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