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Case Study Topic: Solutions

Jacksonville, Texas Tackles Weather Emergency, Improves Customer Service with Xylem Technology

Snow and ice. Millions without power and water. Infrastructure damage. It was no ordinary February across the state of Texas. Severe and uncommon winter weather conditions led to a state of emergency. Frigid temperatures caused pipes to burst, disrupting the water supply for about half of the state’s population. Fortunately, the City of Jacksonville, Texas […] 

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Walla Walla, Washington Extends Water Loss Control Efforts with Xylem

Walla Walla, Washington, named by Native Americans in the nearby Columbia River region for its “many waters,” provides fertile ground for agricultural development. “Agriculture has always been a major contributor to our economy, culminating more recently with the growth of the Washington State wine industry,” said City of Walla Walla Water Distribution Supervisor Adrian Sutor. […] 

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Big Sky, Montana Water District Enhances Operations with Xylem

Big Sky, Montana attracts skiers, mountain bikers and nature lovers to the Rocky Mountains. The gateway community to Yellowstone National Park has become a hot spot for seasonal residents and visitors who come from all over the country for breathtaking views and an abundance of outdoor recreation. “As the community water utility, we’re probably the […] 

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Georgia City Reaches Beyond Metering with Xylem

Whether attending a wedding or simply taking a stroll, visitors to the Atlanta Botanical Garden in Gainesville, Georgia are likely to marvel at the lush, colorful plant life. Thanks to the city’s water department, they can rest assured the beautiful plants will never lack water. “Our customers look to us to provide the highest level […] 

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Sensus Technology Helps California Utility Improve Efficiency Through the Pandemic and Beyond

Cyclical water shortages are a challenge that Eastern Municipal Water District (EMWD) takes seriously. As California’s sixth-largest retail water agency, they embrace the opportunity to balance water use efficiency with meeting the needs of a diverse and growing customer base. Located in western Riverside County, California, EMWD provides water and wastewater services to nearly one […] 

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North Carolina Electric Co-op Modernizes Grid Infrastructure with Sensus

North Carolina has a proud history of innovation and advancement dating back to the Wright brothers and their historic first flight near Kitty Hawk in 1903. This culture of innovation also lives in the electric cooperatives that deliver power to North Carolina’s rural communities. Electric cooperative EnergyUnited, for example, continues to find new opportunities for […] 

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Georgia City Charges Forward on Water Conservation Initiative with Sensus, a Xylem Brand

When the City of Dallas, Georgia, launched an initiative to get a handle on water loss, they couldn’t know how far the journey would take them. Solid results from an initial smart metering upgrade led to the realization that they had just scratched the surface of what was possible. “It was clear early on that […] 

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Illinois’ Nicor Gas Evolves System to Cultivate Advanced Data Capabilities with Sensus

Nicor Gas has come a long way since planting roots in the abundant farmlands of northern Illinois. In the same way a good farmer always checks the weather, it’s with anticipation and an eye toward the future that this utility has grown into the largest natural gas distribution company in the state. “We’re committed to […] 

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Central Hudson Expands Distributed Energy Resource Capabilities with Sensus

Alternative energy powers innovation at Central Hudson Gas & Electric Corporation. Homes with rooftop solar panels and expansive, commercial solar farms are part of the utility’s 2,600 square-mile service area between the northern New York City suburbs and the state capital of Albany. “We have a long-term vision that aligns with the state’s commitment to […] 

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