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Case Study Topic: North America

Utah Water Conservancy District Reduces Outdoor Water Use with Sensus Solution

The Weber Basin Water Conservancy District, located just north of Salt Lake City, is charged with serving more than 625,000 residents living in the second driest state in the nation. With 65 percent of the district’s water being soaked up by manicured lawns and lush gardens, excessive use of “secondary” or non-potable water became an […] 

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Georgia Utility Addresses Non-Revenue Water with Sensus iPERL Meters

Just 30 miles northwest of Atlanta, the City of Dallas, Georgia, offers a reprieve from the busyness of the big city with the retained charm of simpler times and a friendly community. Whether visitors and residents want to take in the city’s quaint, historic downtown or have a chat at the local bakery, there’s plenty […] 

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Benton PUD Builds a Foundation for the Future with Sensus

Located in the heart of Washington State’s Tri-Cities—also known as “Washington Wine Country”—Benton Public Utility District (PUD) serves more than 50,000 customers across Kennewick, Finley, Benton City, Prosser and outlying areas. While residents of this “year-round paradise” are known for a sense of fun and adventure, they want their electric utility to be serious about […] 

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Loudoun Water Partners with Sensus to Sustainably Manage Water Resources

Loudoun County is one of the fastest growing counties in the nation.  This growth brings a high demand for water from both industrial and residential customers. In response, Loudoun Water, the region’s water utility, is on an exciting path forward to plan for and deliver advanced water and wastewater technologies that will support its growing […] 

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City of Fairmont Improves Performance and Service with the Sensus AMI Solution

Nestled in the rolling hills of northern West Virginia, collegiate life reigns supreme in the City of Fairmont, which is home to Fairmont State University and just 20 miles northeast from the University of West Virginia. As with any college town, residential turnover is the norm, with the constant move-ins and move-outs straining the city’s […] 

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City of Troy Improves Customer Relationships and Billing Accuracy with Sensus AMI Solution

Located just south of Montgomery, Alabama, the City of Troy is a unique mix of southern small-town charm and big-city amenities. There’s a vibrant downtown square where the city’s 20,000 residents can be found dining at local restaurants or shopping at boutique stores. Around the corner, students on the campus of Troy University might be […] 

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Cobb EMC Installs Smart Street Lighting Solution

Out with the old and in with the new. The move to change out old, high-pressure sodium lights for new LEDs prompted Cobb Electric Membership Corporation (EMC) to think smart. Always looking for the latest technology to improve customer service in Northwest metro Atlanta, the electric provider made the business case that it was also […] 

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Mount Pleasant Waterworks Creates a New Customer Service Experience

Just a few miles from the South Carolina coast, the town of Mount Pleasant exudes the southern charm and rich historical resonance that typify the “Lowcountry.” And though this may conjure up images of laid-back residents sipping sweet tea on their porch swings, the reality is a little different for the town’s water utility. “Our […] 

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Dickson Electric Reduces Power Outage Response Time with Sensus

Power outages are a fact of life for utilities. The quest to restore power as quickly as possible is often top of mind, and this is certainly true for Dickson Electric System. Headquartered in Dickson, Tennessee, the utility serves more than 36,000 residential and commercial customers across more than 700 square miles and parts of […] 

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