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Case Study Topic: Non-Revenue Water

Seal Rock Conserves Water and Advances Customer Service with Sensus

Stretching 12 miles alongside Oregon’s scenic Pacific Coast Highway is the small seaside community of Seal Rock. While the tranquil coastal community serves as a retreat for seasonal residents, managing water services across the area is a year-round responsibility. “We have about 8,000 people here during the summertime, which is nearly twice the number of […] 

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Florida’s Largest Public Utility Recovers One Billion Gallons of Unaccounted for Water

Business is booming in Jacksonville, Florida. The most populous city in the southeastern United States, Jacksonville, consistently rates in the top 20 in Forbes’ annual ranking of the Best Places for Business and Careers. The task of providing water for all those businesses—plus thousands of residences—falls to JEA, the largest municipal electric utility in Florida […] 

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Eagle Mountain Eases into Technology Upgrade with Sensus FlexNet EasyLink Solution

When a city is growing as rapidly as Eagle Mountain City, Utah, it can be challenging for the water utility to keep up. Eagle Mountain is an easy commute to both the Salt Lake City and Provo/Orem urban center, so it’s not surprising that the population has nearly doubled since 2010. This kind of growth […] 

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Georgia Utility Addresses Non-Revenue Water with Sensus iPERL Meters

Just 30 miles northwest of Atlanta, the City of Dallas, Georgia, offers a reprieve from the busyness of the big city with the retained charm of simpler times and a friendly community. Whether visitors and residents want to take in the city’s quaint, historic downtown or have a chat at the local bakery, there’s plenty […] 

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City of Fairmont Improves Performance and Service with the Sensus AMI Solution

Nestled in the rolling hills of northern West Virginia, collegiate life reigns supreme in the City of Fairmont, which is home to Fairmont State University and just 20 miles northeast from the University of West Virginia. As with any college town, residential turnover is the norm, with the constant move-ins and move-outs straining the city’s […] 

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