Indiana Water Corporation Prioritizes Efficient Operations and Enhanced Customer Service with Xylem Technology
Reliable service can be the difference between a frustrated customer and a satisfied one for utilities. With a population of 20,000, hilly terrain and millions of gallons of water to manage, there is little room for error. That’s why Silver Creek Water Corporation in Southern Indiana is always striving for continuous improvement. Silver Creek Water’s […]
Read MoreFindlay Township Utility Saves Money and Manpower with Proactive Xylem Technology
Every drop of water counts especially when you purchase your water from an independent source. Findlay Township Municipal Authority (FTMA) obtains their water from the Ohio River through paid interconnects with two neighboring authorities in Western Pennsylvania. Nestled among Findlay Township’s rolling hills and wooded service territory are 75 miles of waterline. Remote leak detection […]
Read MoreMayfield Utility Leads Resilient Recovery Efforts Following Devastating Tornado
The night seemed like any other night. Families in the quiet town of Mayfield, Kentucky went about their regular routines. They got home from work, made dinner, streamed their favorite shows and went to bed. Nothing could have prepared them to wake up to a nightmare. On December 10, 2021, at 9:27 p.m., a tornado […]
Read MoreAlbuquerque Water Utility Eases the Pressure on System Performance with Xylem Technology
It’s been a long, hot day in the desert. Sun beating down. Cracked earth underfoot. After a full day outside, a long, cool shower is in order. Walk in the door. Turn on the faucet. Instead of a cold burst of refreshment, out comes a measly dribble. The plan changes. A much-needed cool down is […]
Read MoreJacksonville, Texas Tackles Weather Emergency, Improves Customer Service with Xylem Technology
Snow and ice. Millions without power and water. Infrastructure damage. It was no ordinary February across the state of Texas. Severe and uncommon winter weather conditions led to a state of emergency. Frigid temperatures caused pipes to burst, disrupting the water supply for about half of the state’s population. Fortunately, the City of Jacksonville, Texas […]
Read MoreBig Sky, Montana Water District Enhances Operations with Xylem
Big Sky, Montana attracts skiers, mountain bikers and nature lovers to the Rocky Mountains. The gateway community to Yellowstone National Park has become a hot spot for seasonal residents and visitors who come from all over the country for breathtaking views and an abundance of outdoor recreation. “As the community water utility, we’re probably the […]
Read MoreGeorgia City Charges Forward on Water Conservation Initiative with Sensus, a Xylem Brand
When the City of Dallas, Georgia, launched an initiative to get a handle on water loss, they couldn’t know how far the journey would take them. Solid results from an initial smart metering upgrade led to the realization that they had just scratched the surface of what was possible. “It was clear early on that […]
Read MoreSmart Utility Network Progresses for Safford, Arizona
Mining is a way of life in the City of Safford, Arizona. The Safford Mine, an open-pit copper mine, lies just eight miles north of the city, providing a means of employment for residents and enabling continued growth of this close-knit community. Safford maintains the feel of a small mining town, but their customers expect […]
Read MoreTexas Water Provider Improves Customer Communication with Sensus
The City of Cedar Park, located near Austin, Texas, is changing the way it communicates with its water customers. Instead of putting an invoice in the mail and taking questions over the phone, the city has upgraded its system with technology that puts customers in the driver’s seat. “We saw very clearly that we needed […]
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