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Case Study Topic: Metrology Products

Dickson Electric Reduces Power Outage Response Time with Sensus

Power outages are a fact of life for utilities. The quest to restore power as quickly as possible is often top of mind, and this is certainly true for Dickson Electric System. Headquartered in Dickson, Tennessee, the utility serves more than 36,000 residential and commercial customers across more than 700 square miles and parts of […] 

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Washington Municipal Utilities Enhances Water and Electric Infrastructure with Sensus

Located in Daviess County, Indiana, Washington is a small city that is poised for growth. An expansion of the heavily traveled I-69 highway has added new connections to the region between Evansville and Indianapolis, improving access to jobs, education and healthcare. With the promise of commercial and residential growth, the city knew that its existing, […] 

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Eastern Municipal Water District Improves Meter Read Accuracy

For Eastern Municipal Water District’s (EMWD) field technicians, manually reading 148,000 meters across a 555 square mile service area was a daunting task. They spent their days traveling around dry, drought-stricken Riverside County, California to read each of the utility’s meters—only to find that missing data limited the organization’s ability to proactively review data and […] 

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New Smart Water Network Provides Perfect Harmony at Nashville Metro Water Services

Providing clean drinking water to its citizens since the early 1800s, Nashville’s city government has a deep-rooted history in the water industry. Today, Nashville Metro Water Services (MWS) serves more than 191,000 customers in Nashville and surrounding counties. These numbers continue to grow. Each year, more and more people are drawn to “Music City”, coming […] 

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Fountain Valley, California Beats Water Reduction Goal with Sensus Technology

Dried up reservoirs, cracked dirt and empty swimming pools are just a few of the visual reminders of the ongoing California drought. But what most people don’t see is the water providers, like Mark Sprague at the City of Fountain Valley, working tirelessly to keep the water running. The state of California asked all residents to help reduce […] 

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Easton Suburban Water Authority Saves $85,000 a Year with Sensus Software as a Service

Easton Suburban Water Authority (ESWA) is in the business of providing water to its customers, not managing technology. One summer, Technology Manager Tim Ryan had enough with focusing valuable time and resources on the utility’s Advanced Metering Infrastructure (AMI) IT network and servers. Instead of devoting their attention to improving customer service, employees were managing IT issues. And when the […] 

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City of Evans, CO Reduces Estimated Meter Reads by 94 Percent

It’s billing time at the City of Evans, Colorado water department. For the past 14 years, Randy, an Evans technician, has devoted days out of every month to drive the streets and read each of the city’s 6,500 water meters. Despite Randy’s hard work and long hours, the reads aren’t always accurate because the aging […] 

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Sensus Auto-Adjust Meters Stop a $47,000 Overcharge

Background A large gas utility installs a Sensus Auto-Adjust Turbo (AAT) meter for a commercial customer and discovers an unanticipated pile of leaves and other debris in the pipeline. But the AAT was designed for the unexpected. It alerted the utility of the issue and then set about correcting it. In the end, the meter […] 

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The Energy Cooperative Finds Sensus Sonix Ultrasonic Gas Meters Measure Up

Background The Energy Cooperative is a not-for-profit utility organization with natural gas, propane and electric companies. Located in east central Ohio, the cooperative has more than 50,000 members in 10 counties and was one of the earliest adopters of Sonix™ ultrasonic gas meters from Sensus. Challenge The Energy Cooperative has been in the gas business […] 

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