Texas Water Provider Improves Customer Communication with Sensus
The City of Cedar Park, located near Austin, Texas, is changing the way it communicates with its water customers. Instead of putting an invoice in the mail and taking questions over the phone, the city has upgraded its system with technology that puts customers in the driver’s seat. “We saw very clearly that we needed […]
Read MoreTexas Co-op Migrates from Power Line Carrier System to Sensus Next-Generation AMI
Comanche Electric Cooperative covers seven counties and services 5,000 miles of power line. This vast Texas landscape serves as a playground for outdoor enthusiasts, but it’s no walk in the park for the cooperative to provide dependable services to customers. “Generating and distributing power can be a tricky business in the rural and rugged Texas […]
Read MoreBenton PUD Builds a Foundation for the Future with Sensus
Located in the heart of Washington State’s Tri-Cities—also known as “Washington Wine Country”—Benton Public Utility District (PUD) serves more than 50,000 customers across Kennewick, Finley, Benton City, Prosser and outlying areas. While residents of this “year-round paradise” are known for a sense of fun and adventure, they want their electric utility to be serious about […]
Read MoreLoudoun Water Partners with Sensus to Sustainably Manage Water Resources
Loudoun County is one of the fastest growing counties in the nation. This growth brings a high demand for water from both industrial and residential customers. In response, Loudoun Water, the region’s water utility, is on an exciting path forward to plan for and deliver advanced water and wastewater technologies that will support its growing […]
Read MoreCity of Fairmont Improves Performance and Service with the Sensus AMI Solution
Nestled in the rolling hills of northern West Virginia, collegiate life reigns supreme in the City of Fairmont, which is home to Fairmont State University and just 20 miles northeast from the University of West Virginia. As with any college town, residential turnover is the norm, with the constant move-ins and move-outs straining the city’s […]
Read MoreDickson Electric Reduces Power Outage Response Time with Sensus
Power outages are a fact of life for utilities. The quest to restore power as quickly as possible is often top of mind, and this is certainly true for Dickson Electric System. Headquartered in Dickson, Tennessee, the utility serves more than 36,000 residential and commercial customers across more than 700 square miles and parts of […]
Read MoreLittle Egg Harbor Builds Customer Trust through Sensus Technology
Imagine it’s winter in Little Egg Harbor, New Jersey and temperatures drop to the low twenties by sundown. Summery, beach weather is nowhere to be seen in this coastal town and most residents have fled to warmer temperatures until summer returns. Water pipes can’t flock to warmer temperatures though, and while homeowners are gone, pipes […]
Read MoreThe Sensus FlexNet System Aids Alabama Power Company’s Recovery Efforts from Historic Storm
Background Alabama Power Company had been preparing for severe weather to hit the state long before the morning of April 27, 2011. By daybreak, repair crews were already working to restore power to about 270,000 customers affected by a line of storms that had passed through overnight. With predictions of a dangerous, tornado-laden storm heading […]
Read More