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Case Study Topic: Analytics

City of Fairmont Improves Performance and Service with the Sensus AMI Solution

Nestled in the rolling hills of northern West Virginia, collegiate life reigns supreme in the City of Fairmont, which is home to Fairmont State University and just 20 miles northeast from the University of West Virginia. As with any college town, residential turnover is the norm, with the constant move-ins and move-outs straining the city’s […] 

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Washington Municipal Utilities Enhances Water and Electric Infrastructure with Sensus

Located in Daviess County, Indiana, Washington is a small city that is poised for growth. An expansion of the heavily traveled I-69 highway has added new connections to the region between Evansville and Indianapolis, improving access to jobs, education and healthcare. With the promise of commercial and residential growth, the city knew that its existing, […] 

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Easton Suburban Water Authority Saves $85,000 a Year with Sensus Software as a Service

Easton Suburban Water Authority (ESWA) is in the business of providing water to its customers, not managing technology. One summer, Technology Manager Tim Ryan had enough with focusing valuable time and resources on the utility’s Advanced Metering Infrastructure (AMI) IT network and servers. Instead of devoting their attention to improving customer service, employees were managing IT issues. And when the […] 

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Berkeley County Water & Sanitation Takes Big Leap Forward with Big Data from Sensus

Berkeley County Water & Sanitation (BCWS) has moved from manual meter reads to remote readings that happen with the push of a button. The result? Massive amounts of data but no clear view into how to use it to benefit its more than 24,000 customers and better plan for tomorrow. “Data by itself isn’t enough,” […] 

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Wake Electric Uses Sensus Data Driven Solutions to Meet Goals

Located in Wake Forest, North Carolina, Wake Electric Membership Corporation (Wake Electric) is a rural electric cooperative serving 38,000 customers. With the deployment of the Sensus FlexNet® communication network in 2012, the utility established a reliable and scalable infrastructure that enabled it to improve billing accuracy and system management while reducing customer service calls. However, […] 

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