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News Release Topic: Customer

Long Beach Grows with the Sensus FlexNet Communication Network

The City of Long Beach addressed its growing population and security needs by transitioning to an advanced metering infrastructure (AMI) solution from Sensus. The network solution has helped the team provide more accurate and efficient service to its customers.

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Seal Rock Conserves Water with Technologies from Sensus, a Xylem Brand

The team at Seal Rock Water District in Oregon upgraded to the Sensus advanced metering infrastructure system to improve customer service through consumption monitoring and leak alerts.

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Florida’s Largest Public Utility Recovers One Billion Gallons of Unaccounted for Water

Since 2013, JEA has experienced an overall gain of one billion gallons of measurable water using a solution that includes Sensus OMNI meters, advanced meter testing and valve maintenance best practices.

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Park City Uses Sensus Smart Gateway to Extend Monitoring Reach

Park City Water Division was looking for a solution to help them proactively respond to water pressure and flow issues. The utility deployed the Sensus Smart Gateway Sensor Interface for real-time issue management.

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Ohio Cooperative Migrates from Power Line Carrier to Sensus Solution

Hancock-Wood Electric Cooperative selected the Sensus AMI solution with Distribution Automation capabilities to improve member service. With this system, the co-op has the real-time connectivity it needs.

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World Water Day 2019: Sensus Extends Xylem Watermark Program Invitation

Sensus, a Xylem brand, invites customers, distributors and partners to join employees in support of Watermark, Xylem’s corporate citizenship and social investment program, through a volunteer opportunity at Sensus Reach 2019.

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Canadian Utility Uses Sensus Technology to Help Customers Keep the Cold and High Bills at Bay

The City of Medicine Hat implemented the Sensus AMI solution with Sensus iConA™ Gen 4 electricity meters to upgrade its electric system, automate its limiting process and help their customers gain better insight into their bills.

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Cedar Park Streamlines Customer Communication through Sensus Solutions

Water customers are in the driver's seat when it comes to their billing and usage in Cedar Park, Texas. The utility uses the Sensus Analytics solution and Customer Portal to enhance customer service.

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Sensus Reach Awards Celebrate Those Who Reach Farther

Sensus, a Xylem brand, congratulates the 2018 Reach award winners for their achievements and shares their contributions to inspire others. Check out their award video stories linked in this release.

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