Loudoun Water Partners with Sensus to Sustainably Manage Water Resources
Loudoun County is one of the fastest growing counties in the nation. This growth brings a high demand for water from both industrial and residential customers. In response, Loudoun Water, the region’s water utility, is on an exciting path forward to plan for and deliver advanced water and wastewater technologies that will support its growing […]
Read MoreCity of Fairmont Improves Performance and Service with the Sensus AMI Solution
Nestled in the rolling hills of northern West Virginia, collegiate life reigns supreme in the City of Fairmont, which is home to Fairmont State University and just 20 miles northeast from the University of West Virginia. As with any college town, residential turnover is the norm, with the constant move-ins and move-outs straining the city’s […]
Read MoreCity of Troy Improves Customer Relationships and Billing Accuracy with Sensus AMI Solution
Located just south of Montgomery, Alabama, the City of Troy is a unique mix of southern small-town charm and big-city amenities. There’s a vibrant downtown square where the city’s 20,000 residents can be found dining at local restaurants or shopping at boutique stores. Around the corner, students on the campus of Troy University might be […]
Read MoreMount Pleasant Waterworks Creates a New Customer Service Experience
Just a few miles from the South Carolina coast, the town of Mount Pleasant exudes the southern charm and rich historical resonance that typify the “Lowcountry.” And though this may conjure up images of laid-back residents sipping sweet tea on their porch swings, the reality is a little different for the town’s water utility. “Our […]
Read MoreEastern Municipal Water District Improves Meter Read Accuracy
For Eastern Municipal Water District’s (EMWD) field technicians, manually reading 148,000 meters across a 555 square mile service area was a daunting task. They spent their days traveling around dry, drought-stricken Riverside County, California to read each of the utility’s meters—only to find that missing data limited the organization’s ability to proactively review data and […]
Read MoreNew Smart Water Network Provides Perfect Harmony at Nashville Metro Water Services
Providing clean drinking water to its citizens since the early 1800s, Nashville’s city government has a deep-rooted history in the water industry. Today, Nashville Metro Water Services (MWS) serves more than 191,000 customers in Nashville and surrounding counties. These numbers continue to grow. Each year, more and more people are drawn to “Music City”, coming […]
Read MoreFountain Valley, California Beats Water Reduction Goal with Sensus Technology
Dried up reservoirs, cracked dirt and empty swimming pools are just a few of the visual reminders of the ongoing California drought. But what most people don’t see is the water providers, like Mark Sprague at the City of Fountain Valley, working tirelessly to keep the water running. The state of California asked all residents to help reduce […]
Read MoreEaston Suburban Water Authority Saves $85,000 a Year with Sensus Software as a Service
Easton Suburban Water Authority (ESWA) is in the business of providing water to its customers, not managing technology. One summer, Technology Manager Tim Ryan had enough with focusing valuable time and resources on the utility’s Advanced Metering Infrastructure (AMI) IT network and servers. Instead of devoting their attention to improving customer service, employees were managing IT issues. And when the […]
Read MoreBerkeley County Water & Sanitation Takes Big Leap Forward with Big Data from Sensus
Berkeley County Water & Sanitation (BCWS) has moved from manual meter reads to remote readings that happen with the push of a button. The result? Massive amounts of data but no clear view into how to use it to benefit its more than 24,000 customers and better plan for tomorrow. “Data by itself isn’t enough,” […]
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