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Case Study Topic: Smart Meter

City of Fairmont Improves Performance and Service with the Sensus AMI Solution

Nestled in the rolling hills of northern West Virginia, collegiate life reigns supreme in the City of Fairmont, which is home to Fairmont State University and just 20 miles northeast from the University of West Virginia. As with any college town, residential turnover is the norm, with the constant move-ins and move-outs straining the city’s […] 

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City of Troy Improves Customer Relationships and Billing Accuracy with Sensus AMI Solution

Located just south of Montgomery, Alabama, the City of Troy is a unique mix of southern small-town charm and big-city amenities. There’s a vibrant downtown square where the city’s 20,000 residents can be found dining at local restaurants or shopping at boutique stores. Around the corner, students on the campus of Troy University might be […] 

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Dickson Electric Reduces Power Outage Response Time with Sensus

Power outages are a fact of life for utilities. The quest to restore power as quickly as possible is often top of mind, and this is certainly true for Dickson Electric System. Headquartered in Dickson, Tennessee, the utility serves more than 36,000 residential and commercial customers across more than 700 square miles and parts of […] 

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Eastern Municipal Water District Improves Meter Read Accuracy

For Eastern Municipal Water District’s (EMWD) field technicians, manually reading 148,000 meters across a 555 square mile service area was a daunting task. They spent their days traveling around dry, drought-stricken Riverside County, California to read each of the utility’s meters—only to find that missing data limited the organization’s ability to proactively review data and […] 

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New Smart Water Network Provides Perfect Harmony at Nashville Metro Water Services

Providing clean drinking water to its citizens since the early 1800s, Nashville’s city government has a deep-rooted history in the water industry. Today, Nashville Metro Water Services (MWS) serves more than 191,000 customers in Nashville and surrounding counties. These numbers continue to grow. Each year, more and more people are drawn to “Music City”, coming […] 

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Fountain Valley, California Beats Water Reduction Goal with Sensus Technology

Dried up reservoirs, cracked dirt and empty swimming pools are just a few of the visual reminders of the ongoing California drought. But what most people don’t see is the water providers, like Mark Sprague at the City of Fountain Valley, working tirelessly to keep the water running. The state of California asked all residents to help reduce […] 

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City of Evans, CO Reduces Estimated Meter Reads by 94 Percent

It’s billing time at the City of Evans, Colorado water department. For the past 14 years, Randy, an Evans technician, has devoted days out of every month to drive the streets and read each of the city’s 6,500 water meters. Despite Randy’s hard work and long hours, the reads aren’t always accurate because the aging […] 

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HSE Darmstadt AG implements intelligent water management with iPERL from Sensus

Achieving cost-optimised drinking water distribution, the need to deal sensitively with this valuable resource and to fulfil customer expectations, which include demands for smart metering solutions: the challenges facing water companies are on the increase. With 40,000 smart water meters, the energy and infrastructure utility company HSE based in Darmstadt has set the scene for […] 

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Cortlandville Guarantees Clean, Safe Water to Residents

Background The town of Cortlandville, New York—home to the Tioughnioga River and three spring fed ponds—is flush with water. This abundance of supply helps the town’s water department live its mission statement: to exceed the state’s water requirements, to deliver a safe, clean water supply while exceeding customer expectations. Peter Alteri Jr, chief water operator […] 

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