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News Release

Richmond County Revs Up Water Service with Technology from Sensus, a Xylem Brand

Utility raises the green flag on strategic three-year water improvement plan

(Click to Tweet) – Car racing is synonymous with Richmond County, N.C. From racecars to hotrods, the local speedways draw crowds from just about every mile marker in the county. It’s those ‘miles’ that helped officials kick off an impressive countywide smart water system.

Richmond County Water Department customers are spread out over an expansive 480 square miles. This makes reading—and re-reading—water meters difficult and time-consuming. Finding a leak in the 520 miles of water lines can be next to impossible.

richmond-county-water-tower

A smart water system will be phased in over a three-year period before the checkered flag is lowered at the Richmond County Water Department.

“Our service area is huge,” said Bryan Land, assistant county manager for Richmond County. “Just getting from our office in Rockingham to the opposite end of the county can take 30 minutes each way. The smart technology from Sensus will allow us to remotely detect leaks and turn on service to homes and businesses.”

Sensus, a Xylem brand, builds intelligence into every point of a water distribution network. From advanced metrology and sensors, to communication networks, to the analytics and software that empower utilities to make smarter decisions—the integrated solutions put advanced water management within reach.

The Richmond County solution includes OMNI® and iPERL® meters, the FlexNet® communication system and data analytics all managed by the Sensus Software as a Service (SaaS) solution.

“Our project is the result of teamwork across the board from commissioners to the county manager and our water maintenance department,” said Land. “When we toured the Sensus facilities, we knew we had a partner we could rely on to help us create a state-of-the-art system that can meet and exceed the expectations of our customers.”

The smart water system will be phased in over a three-year period before the checkered flag is lowered at the Richmond County Water Department.

 

Summary:
  • Richmond County Water Dept. customers are spread out over an expansive 480 square miles, making reading water meters difficult and time-consuming.
  • The smart technology from Sensus allows them to remotely detect leaks and turn on service to homes and businesses.
  • The solution includes OMNI and iPERL meters, the FlexNet network and data analytics all managed by the Sensus SaaS solution and will be phased in over a three-year period.

When we toured the Sensus facilities, we knew we had a partner we could rely on to help us create a state-of-the-art system that can meet and exceed the expectations of our customers.

Bryan Land

Assistant County Manager, Richmond County, NC

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