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Viewpoint: The Role of Smart Communications

Action requires communication
Communities around the globe are clamoring for utilities that provide improved safety, better efficiency and a dedication to sustainability. Citizens want smart utilities. According to Randolph Wheatley, Sensus’ VP of Communications Solutions Marketing, “At its foundation, a smart utility has integrated capabilities that enable it to effectively gather information about the resources it provides and the network it uses.”

Ultimately, there are two primary benefits of a smart utility: optimized operation to reliably deliver services and enhanced customer engagement. These enable more intelligent resource and conservation decisions. From these two outcomes spring myriad advantages impacting both the utility and the consumer. But smart can’t happen without utilities implementing a communications network that can enable all that potential.

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