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Texas Water Provider Improves Customer Communication with Sensus

The City of Cedar Park, located near Austin, Texas, is changing the way it communicates with its water customers. Instead of putting an invoice in the mail and taking questions over the phone, the city has upgraded its system with technology that puts customers in the driver’s seat. “We saw very clearly that we needed to be able to communicate better with our customers about how much water they were using and the impact on their monthly bill,” said Cedar Park Utility Programs Manager Nanette McCartan. “Our upgrade to advanced metering infrastructure and analytics empowers our customers to better manage their

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Central Hudson Expands Distributed Energy Resource Capabilities with Sensus

Alternative energy powers innovation at Central Hudson Gas & Electric Corporation. Homes with rooftop solar panels and expansive, commercial solar farms are part of the utility’s 2,600 square-mile service area between the northern New York City suburbs and the state capital of Albany. “We have a long-term vision that aligns with the state’s commitment to […]

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Washington State Municipality Puts a Cork in Non-Revenue Water with Sensus

From its roots as one of the oldest towns in Washington, the City of Walla Walla has aged like a fine wine. Surrounded by vast vineyards from 120 different wineries, the area is well-known for its rich history, charm and overall appeal. Unlike wine, however, the aging process has hurt some of its infrastructure—including 200 […]

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Montana Cooperative Builds for the Future with Sensus Smart Utility Network

Ravalli Electric Cooperative (REC) was the first co-op in Montana, formed in 1936 during a national movement to ensure farmers and ranchers received the same access to electricity as residents in the big cities.  Today, REC has more than 10,000 members living and working across a varied landscape of grassland valleys, national forests and mountain […]

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Sensus Technology Aids Fayetteville PWC in Response to Hurricane Florence

In September 2018, residents and businesses in Fayetteville, North Carolina, braced for the arrival of Hurricane Florence. The military community situated 60 miles south of Raleigh was no stranger to seasonal weather events, but no one could foresee the historic flooding and $24 billion in damage that would occur as the storm slowed down for […]

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Smart Utility Network Progresses for Safford, Arizona

Mining is a way of life in the City of Safford, Arizona. The Safford Mine, an open-pit copper mine, lies just eight miles north of the city, providing a means of employment for residents and enabling continued growth of this close-knit community. Safford maintains the feel of a small mining town, but their customers expect […]

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Long Beach Grows with the Sensus FlexNet Communication Network

The City of Long Beach, which sits just 22 miles south of downtown Los Angeles, is routinely rated as one of the most walkable cities in the country. It’s a city where people are always on the move to check out a local gallery in the East Village Arts District or make their way across […]

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Seal Rock Conserves Water and Advances Customer Service with Sensus

Stretching 12 miles alongside Oregon’s scenic Pacific Coast Highway is the small seaside community of Seal Rock. While the tranquil coastal community serves as a retreat for seasonal residents, managing water services across the area is a year-round responsibility. “We have about 8,000 people here during the summertime, which is nearly twice the number of […]

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Florida’s Largest Public Utility Recovers One Billion Gallons of Unaccounted for Water

Business is booming in Jacksonville, Florida. The most populous city in the southeastern United States, Jacksonville, consistently rates in the top 20 in Forbes’ annual ranking of the Best Places for Business and Careers. The task of providing water for all those businesses—plus thousands of residences—falls to JEA, the largest municipal electric utility in Florida […]

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Utah Water Utility Uses Sensus Smart Gateway to Extend Monitoring Reach

Park City, Utah is one of the most popular tourist areas in the United States. Beyond being a popular ski destination, every January thousands of movie fans flock to the city to check out the best independent cinema has to offer at the Sundance Film Festival. For the city’s water utility, providing effective water service […]

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