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Case Studies

Featured Case Study

Eastern Municipal Water District Improves Meter Read Accuracy

For Eastern Municipal Water District’s (EMWD) field technicians, manually reading 148,000 meters across a 555 square mile service area was a daunting task. They spent their days traveling around dry, drought-stricken Riverside County, California to read each of the utility’s meters—only to find that missing data limited the organization’s ability to proactively review data and provide customer service options and updates that help customers become more efficient. “EMWD has a responsibility to implement industry-leading technologies that create an efficient environment and empower the customer to conserve water,” said David Gayneaux, manager, meter services, EMWD. “By doing so, we are able to

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Eastern Municipal Water District Improves Meter Read Accuracy

For Eastern Municipal Water District’s (EMWD) field technicians, manually reading 148,000 meters across a 555 square mile service area was a daunting task. They spent their days traveling around dry, drought-stricken Riverside County, California to read each of the utility’s meters—only to find that missing data limited the organization’s ability to proactively review data and […]

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New Smart Water Network Provides Perfect Harmony at Nashville Metro Water Services

Providing clean drinking water to its citizens since the early 1800s, Nashville’s city government has a deep-rooted history in the water industry. Today, Nashville Metro Water Services (MWS) serves more than 191,000 customers in Nashville and surrounding counties. These numbers continue to grow. Each year, more and more people are drawn to “Music City”, coming […]

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Fountain Valley, California Beats Water Reduction Goal with Sensus Technology

Dried up reservoirs, cracked dirt and empty swimming pools are just a few of the visual reminders of the ongoing California drought. But what most people don’t see is the water providers, like Mark Sprague at the City of Fountain Valley, working tirelessly to keep the water running. The state of California asked all residents to help reduce […]

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Little Egg Harbor Builds Customer Trust through Sensus Technology

Imagine it’s winter in Little Egg Harbor, New Jersey and temperatures drop to the low twenties by sundown. Summery, beach weather is nowhere to be seen in this coastal town and most residents have fled to warmer temperatures until summer returns. Water pipes can’t flock to warmer temperatures though, and while homeowners are gone, pipes […]

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Easton Suburban Water Authority Saves $85,000 a Year with Sensus Software as a Service

Easton Suburban Water Authority (ESWA) is in the business of providing water to its customers, not managing technology. One summer, Technology Manager Tim Ryan had enough with focusing valuable time and resources on the utility’s Advanced Metering Infrastructure (AMI) IT network and servers. Instead of devoting their attention to improving customer service, employees were managing IT issues. And when the […]

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Berkeley County Water & Sanitation Takes Big Leap Forward with Big Data from Sensus

Berkeley County Water & Sanitation (BCWS) has moved from manual meter reads to remote readings that happen with the push of a button. The result? Massive amounts of data but no clear view into how to use it to benefit its more than 24,000 customers and better plan for tomorrow. “Data by itself isn’t enough,” […]

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City of Evans, CO Reduces Estimated Meter Reads by 94 Percent

It’s billing time at the City of Evans, Colorado water department. For the past 14 years, Randy, an Evans technician, has devoted days out of every month to drive the streets and read each of the city’s 6,500 water meters. Despite Randy’s hard work and long hours, the reads aren’t always accurate because the aging […]

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The market town of Dießen relies on economical, ecological and future-proof iPERL metering solution from Sensus

With 2,800 state-of-the-art water meters, the market town of Dießen am Ammersee not only showcases a solution for the cutting-edge communication of usage-data, its new meters also impress with future-proof materials, an economic service life and the provision of transparent services for the utility’s customers. Future-proof The introduction of stricter threshold values for lead in […]

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Etowah Water & Sewer Authority Partners with Sensus for Successful Smart Water Network

Nestled in between Lake Lanier and the Appalachian Mountains, about an hour north of Atlanta, is the Etowah Water & Sewer Authority (the Authority). Chartered in 1980 with a mission to improve the quality of life for its customers, community and the environment through proper management of water resources, the Authority serves 5,400 consumers and […]

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